Dear Dusty,

I want to thank you for the expeditious work done to my car. I was on my way home from Ann Arbor to Cincinnati, when the front bumper guard on my Lucerne came loose and was dragging on the ground. I had no appointment, but your people took my car in promptly, removed the guard, and sent me on my way at no charge. My special thanks to Andrew for his cooperation.

Please add this letter to your many letters and notes which are affixed to your bulletin board.

Alfred M. Cohen
Cincinnati, Ohio

Dear Chris,

Thank you so much for the excellent service you provided me when I brought my '99 Honda Odyssey in last month for repairs. In addition to the fine work you did on my car, you were also very responsive to me under difficult circumstances. I especially appreciated your loaning me a car while mine was being repaired. I have an active family with three young children, and being without a car for several weeks would have been very challenging. You really helped minimize the burden on me and my family.

Several months ago, I brought my car in to Dusty's to get an estimate for fixing a large dent in my bumper, and you did a partial repair on the spot and free of charge. I said that if I ever needed to have repairs done, I'd bring my car back to Dusty's. I'm glad I did. I'll pass along my favorable opinion of Dusty's to friends in need of repairs. Keep up the good work!

Sincerely,

Lucy W. Braun
Ann Arbor, Michigan

 Last week we came to pick up our Buick that you were fixing. Until we checked the mileage & papers we thought you had accidently given us a new car, instead of ours. It looked new. You have repaired our autos before, and always do a super job.

Thanks,
B.H. & L.H. R